Unified Communications

Unified communications (UC) refers to a trend in business to simplify and integrate all forms of communications. Vedaham’s Unified Communication solutions allow an individual or a company to send or receive messages on one medium in one format and on other medium in another format. For example, one can receive a voice mail message and then read it in their email inbox using a unified communications program.

Unified Communications from Vedaham combines all forms of business communications into a single, unified system that provides powerful new ways to collaborate and communicate.
Vedaham gives companies the ability to collaborate across any workspace which also helps in accelerating decision making. Sophisticated unified communications capabilities such as presence, instant messaging, video conferencing, short messaging service, white boarding and rich media services help ensure that information reaches the right person in the right way. This also improves end-user and enterprise productivity.

We typically deploy solutions to call centers, help desks, service centers and support centers or web, corporate and enterprise portal users. We embed unified communication capabilities into business applications allowing organizations to transform business processes, and enjoy new levels of innovation.